Returns & Exchanges

Due to New York State regulations and the perishable nature of our products, all sales are final except in cases of damaged or incorrect shipments. We are committed to ensuring your order arrives in perfect condition and will work quickly to resolve any issues with your delivery.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please examine your package for any signs of breakage, leaks, or incorrect items before the courier departs.

• 2.
  Document Damages

  If you discover a damaged bottle, take clear photographs of the packaging and the damaged product to serve as proof for your claim.

• 3.
  Contact Support

  Email our customer service team within 24 hours of delivery with your order number and the photos of the affected items.

• 4.
  Receive Resolution

  Once your claim is verified, we will issue a full refund to your original payment method or arrange for a replacement shipment at no additional cost.